BayFitness Privacy Policy
1. Introduction
Welcome to BayFitness. We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) of the Privacy Act 1988 (Cth). This Privacy Policy describes how we handle and protect your personal data in connection with our website, mobile applications, and Meta ads.
2. Collection of Personal Information
We may collect the following types of personal information when it is reasonably necessary for our business operations:
- Contact details (such as name, email address, phone number, postal address)
- Date of birth
- Gender
- Health and fitness information
- Payment details
We collect this information directly from you when you:
- Register for a membership or book a class or service on our website or app
- Visit our website or app
- Participate in a survey, competition, or promotion
- Engage with our Meta ads
3. Use of Personal Information
We use your personal information solely for the purpose of providing and improving our services, and we process your data based on your consent, contractual necessity, or our legitimate business interests. This includes:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending promotional communications
- Responding to your comments, questions, and requests
- Monitoring and analyzing trends and usage
- Personalising our website, app, and Meta ads
4. Disclosure of Personal Information
We limit the disclosure of your personal information to third parties to what is necessary for the provision of services. This might include payment processors and service providers. We do not sell or rent your personal information.
5. Meta Ads
We utilize Meta Platforms for advertising purposes. This involves the use of cookies and similar technologies to analyze user behavior and tailor advertisements. Please refer to Meta’s Data Policy for more information about how Meta collects and uses data.
6. Security
We have implemented appropriate security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update these measures.
7. Access and Correction
You have the right to access and correct any personal information we hold about you. To make a request, please contact us.
8. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We advise reviewing this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@bayfitness.com.au or 19 Angas Ln, Meadowbank NSW 2114.
This Privacy Policy should be read in conjunction with our Terms and Conditions. By continuing to use our services after changes are made to this Privacy Policy, you agree to such changes.